Refund Policy
Fair & Transparent Refund Process
At NexCore Alliance LLP, we are committed to providing fair and transparent refund policies across all our services including ISRC, Code4Bharat, and Education.Code4Bharat programs.
Refund Policy Summary
7-Day Window
Submit refund requests within 7 days of enrollment
25% Content Limit
Less than 25% course content accessed
10-Day Processing
Refunds processed within 10 business days
Detailed Refund Terms
Refund Eligibility Criteria
- Refund requests must be submitted within 7 days of enrollment or purchase
- Applicable only if less than 25% of course content has been accessed
- Valid government-issued ID required for verification
- Original payment method must be available for refund processing
Processing & Timeline
- Refund requests reviewed within 2-3 business days
- Approved refunds processed within 10 business days
- Refund amount credited to original payment method
- Email confirmation sent upon successful processing
Processing Fees & Deductions
- Payment gateway charges (2-3%) may be deducted
- Administrative processing fee may apply for certain services
- No hidden charges - all deductions clearly communicated
- Final refund amount confirmed before processing
Non-Refundable Services
- ISRC competition registrations (unless event canceled)
- Completed courses or training programs
- Custom development projects after work commencement
- Third-party service fees and certifications
Service-Specific Refund Policies
ISRC Competitions
Non-refundable unless event canceled by organizers
Medical emergencies considered case-by-case
Code4Bharat Services
Refunds available before project initiation
Partial refunds for incomplete deliverables
Education Courses
7-day window with 25% content limit
Technical issues preventing access
How to Request a Refund
Required Information
- Full name and enrollment/order ID
- Date of purchase/enrollment
- Reason for refund request
- Original payment method details
Contact Methods
Important Notes
• Refund policies may vary for promotional offers and discounted courses
• Processing time may extend during peak seasons or holidays
• Refunds will be processed in the same currency as the original transaction
• We reserve the right to decline refund requests that don't meet our policy criteria